📝 Introduction to &Open

&Open provide a full-service gifting platform, from which you can order gifts, have them warehoused worldwide, combine them with digital gifts and other options, and then send gift invitations to anyone you want. The only thing you need is an email address of an intended recipient to get started. Surprise and delight your customers, staff and partners with fully-branded gift recipient experiences, and gifts that are ideal for all scenarios.

🚦 Interactive API Docs

This is our online API documentation, which brings together the API reference material, and also your assigned API keys, and tools to test your queries, monitor your responses and webhooks.

• API Keys: You'll find your API keys in a link in the top-right.
• Access Logs: You can access real-time API Logs right from the docs, so you can test queries in any supported programming language in-line.
• Web Hooks: Similarly you can try out various webhooks inline within this documentation system to understand the event and capabilities of the API.

💬 About the API

The &Open API is REST-based, and returns returns responses in JSON format, and uses standard HTTP response codes, authentication, and verbs. The API is here to enable you to trigger gifting workflows automatically from any other system, such as your CRM. Any information you have in those systems can be piped into the API to increase the redemption rate of your gifts. The API is limited only by your maximum monthly sends in your Enterprise plan.

You can use the API to both manage the users on your platform programmatically, send gift invitations and generate gift links, and keep track of the status of your gift invitations in real time.

We use OAuth2 for authentication, and you can use your API Key to generate JWTs to enable integrations from JavaScript-based frontend components. Your JWT-based accessed tokens are each valid for a duration of 7,200 seconds. You can sign up for your API key at https://developers.andopen.co/

Testing and development

We provide staging environments for all enterprise clients, to enable you to test your integration ahead of its launch. We'll also support you via Slack if you'd like to discuss the details of your integration with our engineering team.

Frequently Asked Questions

How do I keep track of the progress of my gifts?

You can use our webhooks to keep track of the up-to-date status of your gifts after they are sent. Each time we get an update about the gift — such as when the delivery address is confirmed, or tracking details become available, or the successful delivery occurs, we will emit a Webhook containing this information for you to process.